Image of Heather Clayton

The 2019 employee of the fourth quarter is Willowbrooke Apartments Property Manager Heather Clayton. Her leadership style is proactive, empowering, professional, and incredibly positive. Under Heather’s leadership in 2019, the property maintains a 97%leasedratioand a745-reputation score. Under her leadership, 57 units were successfully renovated in 2019, and Willowbrooke enjoyed a 54% retention rate. Heather promotes the community Lakeland community events to network with business leaders and her peers in property management. Her team of three leasing consultants and four maintenance professionals are inspired every day by Heather’s determination and her willingness to chip in wherever needed. Willowbrooke’s residents enjoy frequent appreciation events, pet of the month contests, and a vibrant social media representation that tops the stats for all CMC properties in quality and quantity of posts. Thank you, Heather, for your continued efforts to make Willowbrooke a great place to live and work and for exhibiting the The Contemporary Management Concepts guiding principles of integrity, service, expertise, commitment and community.